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We advise, design, build, and run the technology that powers critical public services. Legacy systems pose a defining challenge for government, as they become increasingly difficult to maintain, evolve, and secure. The key to modernising these critical systems is intelligent evolution, not replacement.

Legacy Modernisation

We help public sector organisations move away from restrictive, high-maintenance legacy systems toward flexible, cloud-native architectures. Our work centers on iterative migration and data-driven strategies that minimise risk while ensuring business continuity. By decommissioning technical debt and streamlining MI and analytics, we empower departments to operate with the agility required for 21st-century service delivery.

Data and AI

We empower organisations to move beyond experimentation and into production-ready AI that delivers real-world impact. Our approach prioritises ethics and strategy over hype, focusing on building robust data foundations and governance frameworks that support autonomous, agentic systems. From automating complex correspondence at the DfE to exploring agentic roles for citizen services in other government departments, we ensure AI adoption is safe, responsible, and outcome-focused.

Efficient Software Delivery

Our delivery model focuses on speed, security, and high-quality outcomes through a “lean, secure operations” approach. We leverage DevSecOps and scalable platforms to build resilient services that work first time, every time. We are now integrating Agentic AI to further accelerate development cycles, helping clients like the Met Office and DfE deploy critical national infrastructure at scale.

Smart Decisions

We transform fragmented data into a unified, consumable “source of truth” to enable evidence-based policy and operational decisions. By applying AI, predictive analytics, and user research, we help leaders navigate complex challenges with clarity. Whether it’s providing insights for the Legal Aid Agency or helping DHSC manage social care data, our work ensures that government interventions are targeted, effective, and data-driven.

Some examples

All case studies

Central government

62%

Faster case processing after replatforming a legacy caseworking system

Justice

9wks

From discovery to a private beta used by frontline staff

Policing

1.4m

Records migrated into a single searchable data platform

Discover our full range of services

Data and AI

Use data-driven insight to design and deliver better services to users and unlock the power of AI and Machine Learning.

Digital transformation

Digital transformation is more than tools and buzzwords. Rethink how you deliver digital services to make them more accessible, efficient and better for users.

Managed services

Lack of modernisation? Our managed services take away the stress of maintaining and supporting live digital and data services, applications and cloud infrastructure.

Cloud and engineering

Our proven public sector track record combined with our rapid delivery mean we’re uniquely placed to make an impact in society – fast.

User-centred design

Building effective public services means identifying the right problem to solve and designing the right thing to solve it. Our user-centred designers will help you build digital services which succeed because they put users at the centre.

Digital service delivery

We support you at every point in the delivery lifecycle, right from defining the problem right through to the live services that solve them.

Legacy transformation

We’ll support you in transforming your legacy technology and applications so you can provide systems and services that meet your users’ needs.

Our expertise is built on having modernised legacy systems with millions of lines of code. Our proven approach is anchored in strong engineering discipline, operational realism, and a deep understanding of user needs, ensuring safe and successful transformation.

Taking advantage of the next acceleration curve

Blog

Agentic AI is giving delivery teams the opportunity to move from research and synthesis to testing and iteration much more quickly, but successful transformation depends on organisations evolving alongside the technology.

Embracing proof of concept to deliver transformation faster

Blog

Rather than viewing halted proof of concepts as failures, public sector teams should treat them as vital learning gates to ensure only viable, well-integrated services proceed to production.

Driving efficiency at the Home Office with better digital services

Case Study

From intranet overhauls to CRM consolidation with Microsoft Dynamics, our work with the Home Office Enablers Portfolio is making everyday tasks easier and decision-making quicker.

Improving patient outcomes with instant access to digital records

Case Study

The National Document Repository now gives clinicians instant access to healthcare records – significantly improving patient outcomes.

Where to find us on stage

17:00
Wed 21 October
lightning talk

Jim Stamp, Head of Technology

Pairing Internal Experiments with Public Sector Impact

Building AI for the public sector requires agility, scale, and multi-cloud flexibility. In this lightning talk, Made Tech shares our AI evolution pairing internal R&D experiments with real-world client deployments. We’ll examine how serverless tooling across AWS, Azure, and GCP has enabled us to pivot quickly and scale securely, highlighting key live public-sector deployments. Rather than a deep dive into a single tool, this is a frank look at our architectural arc: what surprised us about running AI in serverless environments, what changed our minds, and what we’d build differently today.