Housing
We know housing is one of your biggest challenges in local government. Let us help you ditch those out of date legacy systems and embrace digital technology that truly puts people at the heart.
How we can help
- Implement a user-centred housing repairs service We’ve built an open source integrated product that lets your tenants report their housing repair and book an appointment online. Bring us on board and we can implement it quickly and affordably reducing demand on your call centres.
- Modernise legacy applications We’ll help you to modernise legacy applications that no longer work, so you can reduce costs, improve services and level up your team’s capabilities.
- Drive smarter decisions with data Understand your organisation’s ability to use data, what capabilities you need and how realising the potential hidden in your data can help citizens live safer, happier and healthier lives.
- Agile coaching and improved technology skills Helping councils use ways of working and modern technology so you can continually improve your housing services and deliver value to citizens fast and effectively.
- Accelerate digital service delivery We’ll show you how user-centric digital services can support your local authority at every point in the delivery lifecycle, from discovery through to running live services.
Trusted by
“Made Tech is now the benchmark every other supplier needs to aspire to.”
Jyde Omotajo, Head of Digital Delivery, Southwark Council
Housing repairs SaaS product
We’ve built an innovative and affordable new SaaS product to make it easy for people to report housing repair needs. Let’s fix housing repairs for good.
Latest insights for housing
Stay up to date with the latest blogs, news, and events from our experts.
Case Study
Reimagining housing repairs in the London Borough of Redbridge
Improving the way housing repairs are booked, managed and tracked with a digital SaaS product.
Case Study
Cutting calls and boosting online housing repair reporting at City of Lincoln Council
How we saved City of Lincoln council £60,000 a year by reducing repairs calls by 28%
Blog
Top 9 causes of missed appointments in social housing—and how to prevent them
Discover the reasons why tenants miss their appointments and the practical solutions social housing providers can use to improve access rates
Event
The dollshouse voids challenge, stock condition surveys and partnerships at Housing 24
Following a very successful Housing 24, here is our summary from the event, including a sneak peak of what’s next for Repairs.
Let’s work together
You can find us on all the usual frameworks, but we’re always happy for a commitment-free chat too – so whatever the project, get in touch and let’s see how we can help you.
Explore our services and products
Transform your digital services and provide better experiences for your users.
Services
We can help you to modernise your technology and accelerate your digital delivery.
Speak with an expert
Speak with our team to find out more and tailor a solution to your needs.
