Diagnosed with Dyslexia at age 21, Eric Cheung had an interesting career, eventually finding his place in tech and delivery management.
Factors affecting tenant satisfaction scores
Learn more about the factor affecting the lowest scoring TSM across social housing providers and how to address them.
Reduce missed appointment and ‘no access’ costs with tenant-led scheduling
How can we tackle the issue of ‘no access’? Chris looks to other industries and suggests a tenant-focused approach to cut costs.
Is your technical architecture driving the right outcomes?
5 key steps to assess whether your technical architecture is driving the right outcomes.
Unfinished business in the health sector
Despite significant strides, many challenges in the health and care sector remain unresolved, and Paul O’Looney is determined to tackle these head-on.
Technical architects: Agents of change
A successful technical architect translates vision into action and drives outcomes. Find out more about the skills they need to become agents of change.
Mend it before you spend it – budgeting wisely in the healthcare sector
With budget constraints in healthcare, should funds go to new technology or improving existing processes? Jack Carter-Pierce looks at what could offer better returns.
5 strategies to overcome the biggest issues in social housing repairs [Free Download]
Learn more about the strategies used by social housing providers to overcome the biggest challenges in repairs. Download the report now.
Think your sector has data issues? You’re not alone
Think your industry’s data challenges are unique? Think again. Explore how data-driven insights and AI transformation are revolutionising sectors like healthcare, energy, and public safety.
Top 3 ways to address the challenges and demands in public safety services
How can public safety agencies exploit the power of data and technology? James West explores how to tackle ‘numb pain’ and advocates keeping things simple.
