Thinking about a career change? Moving from the public to private sector can unlock a world of opportunities. Sonia Singh explains why skills from the Civil Service are highly valued.
Demystifying AI in justice and public safety
James West explores the challenges and opportunities of AI in justice and public safety, including data governance and the need for transparency in AI decision-making.
3 proven strategies for social housing providers to effectively handle damp and mould issues
To comply with Awaab’s Law tenants need to have accessible, user-friendly channels to report damp and mould issues to their social housing provider.
Technical architects: Agents of change
A successful technical architect translates vision into action and drives outcomes. Find out more about the skills they need to become agents of change.
Mend it before you spend it – budgeting wisely in the healthcare sector
With budget constraints in healthcare, should funds go to new technology or improving existing processes? Jack Carter-Pierce looks at what could offer better returns.
The value of content design
There’s a common misconception that content design is only about finding the right words for your product or service. Hint: there’s so much more.
Top 9 causes of missed appointments in social housing—and how to prevent them
Discover the reasons why tenants miss their appointments and the practical solutions social housing providers can use to improve access rates
Dyslexia, delivery management and me
Diagnosed with Dyslexia at age 21, Eric Cheung had an interesting career, eventually finding his place in tech and delivery management.
Factors affecting TSM scores and how to address them
Learn more about the factor affecting the lowest scoring TSM across social housing providers and how to address them.
Reduce missed appointment and ‘no access’ costs with tenant-led scheduling
How can we tackle the issue of ‘no access’? Chris looks to other industries and suggests a tenant-focused approach to cut costs.