A community of practice is a group of people who all share a common interest in doing something. In a business context, it’s usually specific to a skillset. What’s the value to people, organisations and clients?
Neurodiversity and work: supporting our teammates
We need to make sure neurodivergent teammates and people who go through the hiring process with us feel supported.
Dorset Council: improving child and family support
Last summer we worked with Dorset Council on a discovery to improve their Children and Families digital service and make a real difference in the community.
ISO 27001: what does the updated information security standard mean for you?
Here’s a look at the recently updated global standard for information security which aims to build more trust in digital services, and helps to deal with growing global security challenges.
Why saying no can be a good thing
As delivery managers, one of our priorities is managing expectations. And so it’s imperative that we get comfortable with saying no sometimes.
How to play nicely in a supplier partnership
We all have different ways of working. But with the right approach and attitude, you can work in harmony with supplier partners to deliver high-value projects.
We’ve made a new SaaS product for residents to report housing repairs
We’ve built a new SaaS (software as a service) product that lets residents report their housing repair needs to their local authority. It takes about 5 minutes for a resident to use. We’ve built this to help local authorities all over the UK improve the housing repairs services they provide to their residents, while saving time and money at the same time.
Accessibility at the Met Office: my first Made Tech project
On my first Made Tech project after graduating from the User Research and Design Academy, I was getting stuck into all things accessibility at the Met Office.
AWS Well-Architected: building digital services fit for the future
Across the public sector we’re beginning to see organisations eagerly adopt the opportunities modern technology provides by building and nurturing secure, high-performing and resilient services that put the needs of end users front and centre.
Bridging the gap between ITSM and agile
Using a swarmed ITSM approach, services can be supported by smaller teams of specialists that embed Agile ways of working without compromising on quality.
