Learn how to create an efficient process to manage damp and mould cases, great for existing repairs teams and newly formed task forces.
Factors affecting TSM scores and how to address them
Learn more about the factor affecting the lowest scoring TSM across social housing providers and how to address them.
Build better products: A Co-Production Framework for AI and emerging tech
Learn the 10 key principles to build tech collaboratively, so that you can truly meet the needs of your residents and stakeholders.
Maximise engagement with your housing repairs portal with this comms template [Free Download]
Launching an online repairs portal? Our comms plan makes it easy. Get instant access to our templates and engagement strategies. Download now!
Breaking barriers: navigating adult social care in the digital age
Wariness about fraud detection capabilities and legacy system contracts seem to be hindering accessibility to services for residents – here’s the solution
Top 9 causes of missed appointments in social housing—and how to prevent them
Discover the reasons why tenants miss their appointments and the practical solutions social housing providers can use to improve access rates
5 strategies to overcome the biggest issues in social housing repairs [Free Download]
Learn more about the strategies used by social housing providers to overcome the biggest challenges in repairs. Download the report now.
How to build a business case for AI adoption in local authorities
Discover how to build a compelling business case for AI adoption in local authorities using examples from successful projects
10 ways to make housing repairs easier for residents (and reduce missed appointments)
Discover ways to make housing repairs accessible, cut missed appointments, and improve resident satisfaction with flexible scheduling and real-time updates
How to report a housing repair issue to your social housing landlord
Find answers to the most common questions asked about reporting housing repairs and the differing responsibilities of landlords and tenants.
