The simple digital service enables ward staff to book in calls which we hope will reduce the burden on staff having to do this manually and reduce the number of calls to wards from loved ones. From the loved ones perspective they receive an SMS stating when their virtual visit is booked for and receive a unique link to join the call when the ward is ready.
The pitfalls of neglecting legacy application transformation
Legacy technology is a huge threat to the public sector. While this won’t be the first time you’ve read this, it remains relevant because not enough action is being taken to prevent disaster.
Which factors drive legacy transformation in public sector organisations?
The risks of neglecting legacy transformation include everything from reputational damage to loss of life. However, trying to predict exactly what will happen to a particular public sector organisation if it ignores these risks is extremely difficult.
Developers joining user research: an interview
An interview with Elena, a software engineer at Made Tech who loves to join in with user research.
