Discover the reasons why tenants miss their appointments and the practical solutions social housing providers can use to improve access rates
Housing
Learn more about how we support the housing sector.
Factors affecting TSM scores and how to address them
Learn more about the factor affecting the lowest scoring TSM across social housing providers and how to address them.
Build better products: A Co-Production Framework for AI and emerging tech
Learn the 10 key principles to build tech collaboratively, so that you can truly meet the needs of your residents and stakeholders.
How to report a housing repair issue to your social housing landlord
Find answers to the most common questions asked about reporting housing repairs and the differing responsibilities of landlords and tenants.
How we’re shaping our Housing Repairs product to address communal repair needs
Since releasing our Housing Repairs SaaS product in March, we’ve been working to extend the product’s functionality. In the last few weeks we’ve added support for communal repairs.
3 proven strategies for social housing providers to effectively handle Damp and Mould issues
To comply with Awaab’s Law tenants need to have accessible, user-friendly channels to report damp and mould issues to their social housing provider.
Reduce missed appointment and ‘no access’ costs with tenant-led scheduling
How can we tackle the issue of ‘no access’? Chris looks to other industries and suggests a tenant-focused approach to cut costs.
10 ways to make housing repairs easier for residents (and reduce missed appointments)
Discover ways to make housing repairs accessible, cut missed appointments, and improve resident satisfaction with flexible scheduling and real-time updates
Reporting housing repairs online: why no login boosts adoption
If you’re thinking of putting in place an online housing repair service, it’s time to weigh up the pros and cons of having a login.
Streamline and secure access to your services with Made Tech Evidence
We’ve built a SaaS product to take the hassle out of getting the information local authorities need from their users to provide their services.
