Wariness about fraud detection capabilities and legacy system contracts seem to be hindering accessibility to services for residents – here’s the solution
Local government
Learn more about how we support local government.
Streamlining social care processes: 5 questions you should be asking
It’s universally recognised that local authorities face increasing expectations in the face of dwindling resources. It’s widely understood that improvements can be made to social care workflows. Here’s my starter for 5 on the important questions that service teams should ask themselves.
Streamline and secure access to your services with Made Tech Evidence
We’ve built a SaaS product to take the hassle out of getting the information local authorities need from their users to provide their services.
Dorset Council: improving child and family support
Last summer we worked with Dorset Council on a discovery to improve their Children and Families digital service and make a real difference in the community.
GOV.UK PaaS – an update…
We’ve been exploring options for our clients who currently host services on PaaS and thinking about what this means for the wider community.
Reporting housing repairs online: why no login boosts adoption
If you’re thinking of putting in place an online housing repair service, it’s time to weigh up the pros and cons of having a login.
How we’re shaping our Housing Repairs product to address communal repair needs
Since releasing our Housing Repairs SaaS product in March, we’ve been working to extend the product’s functionality. In the last few weeks we’ve added support for communal repairs.
We’ve made a new SaaS product for residents to report housing repairs
We’ve built a new SaaS (software as a service) product that lets residents report their housing repair needs to their local authority. It takes about 5 minutes for a resident to use. We’ve built this to help local authorities all over the UK improve the housing repairs services they provide to their residents, while saving time and money at the same time.
Local Gov as a product, platform and service
There’s a real challenge for those working in local government trying to make services consistently better for citizens. Many authorities need to grasp the opportunity tech gives us. As it stands, there’s too much reliance on monolithic products and the big suppliers doing very limited innovation.
Announcing an all-in-one DDaT Capability Framework roll-out package
The need for digital, data and technology (DDaT) skills in government grows relentlessly so we’ve put together an all-in-one package to support your organisation through a DDAT assessment with minimum disruption to your organisation.
