Discover the reasons why tenants miss their appointments and the practical solutions social housing providers can use to improve access rates
Social housing products
Learn more about our social housing products
Factors affecting TSM scores and how to address them
Learn more about the factor affecting the lowest scoring TSM across social housing providers and how to address them.
5 strategies to overcome the biggest issues in social housing repairs [Free Download]
Learn more about the strategies used by social housing providers to overcome the biggest challenges in repairs. Download the report now.
How to build a business case for AI adoption in local authorities
Discover how to build a compelling business case for AI adoption in local authorities using examples from successful projects
10 ways to make housing repairs easier for residents (and reduce missed appointments)
Discover ways to make housing repairs accessible, cut missed appointments, and improve resident satisfaction with flexible scheduling and real-time updates
3 proven strategies for social housing providers to effectively handle Damp and Mould issues
To comply with Awaab’s Law tenants need to have accessible, user-friendly channels to report damp and mould issues to their social housing provider.
Reduce missed appointment and ‘no access’ costs with tenant-led scheduling
How can we tackle the issue of ‘no access’? Chris looks to other industries and suggests a tenant-focused approach to cut costs.
Build better products: A Co-Production Framework for AI and emerging tech
Learn the 10 key principles to build tech collaboratively, so that you can truly meet the needs of your residents and stakeholders.
Maximise engagement with your housing repairs portal with this comms template [Free Download]
Launching an online repairs portal? Our comms plan makes it easy. Get instant access to our templates and engagement strategies. Download now!
How to report a housing repair issue to your social housing landlord
Find answers to the most common questions asked about reporting housing repairs and the differing responsibilities of landlords and tenants.
