When it comes to creating positive change for the planet, we often hear the phrase ‘digital by default’ – on paper it seems to suggest progress and efficiency. But doing things digitally doesn’t necessarily mean doing things sustainably.
User-centred design
Learn more about our user-centred design services.
Reporting housing repairs online: why no login boosts adoption
If you’re thinking of putting in place an online housing repair service, it’s time to weigh up the pros and cons of having a login.
How prioritising content design helped the Met Office promote beach safety
We’re proud to be working with the Met Office helping to give people the weather information they need.
Some useful accessibility resources
It was Global Accessibility Awareness Day earlier this month. So we thought we’d share some useful links to do with accessibility. This post includes some useful links shared in our #accessibility Slack channel.
Accessibility at the Met Office: my first Made Tech project
On my first Made Tech project after graduating from the User Research and Design Academy, I was getting stuck into all things accessibility at the Met Office.
10 ways to make housing repairs easier for residents (and reduce missed appointments)
Discover ways to make housing repairs accessible, cut missed appointments, and improve resident satisfaction with flexible scheduling and real-time updates
How user-centred design can enhance collective intelligence to support decision-making
Collective intelligence is the collaborative effort between a group of people who try to solve a problem, bringing the best of what people and technology can offer. In this post we explain what that looks like in practice.
Streamline and secure access to your services with Made Tech Evidence
We’ve built a SaaS product to take the hassle out of getting the information local authorities need from their users to provide their services.
Dorset Council: improving child and family support
Last summer we worked with Dorset Council on a discovery to improve their Children and Families digital service and make a real difference in the community.
Maximising the value of user research
The value of user research is undeniable. It helps you understand your users, see what the problems are, and how you can fix them.
