A discovery phase helps organisations prioritise what to do first when improving a public service. But not all projects make it past this stage. Here are 5 reasons projects don’t make it out of discovery, and how to make sure they do when they should.
User-centred design
Learn more about our user-centred design services.
2021 public sector digital blog round-up!
As 2021 draws to a close, we thought it would be nice to see out the year by sharing some great blog posts about public sector technology we saw this year.
What we talk about when we talk about user-centred design
If you’re interested in how we go about user-centered design at Made Tech, then our blog, Designed and Made, should definitely be on your radar. Each week, a design community member takes a turn to write a post that falls somewhere under the vast umbrella of all the things we talk about when we talk about design. Here are a few recent highlights.
Made Tech Team Interview: Harry Trimble, Head of Design
This month we continued our Made Tech Team Interviews series with our Head of Design Harry to better understand his role and take a look at what he likes most about working here at Made Tech.
Evolving the NHS Book a virtual visit service with Kettering General Hospital
We spoke to Ian Roddis, Deputy CDIO, and Anna Awoliyi, Chief Allied Health Information Officer for Kettering General Hospital about how we collaboratively worked with ward staff and patients to improve the NHS Book a virtual visit service based on user research.
Announcing a new Made Tech academy for design and user research
Applications for next Made Tech Academy open 7 February. I’m super-excited to share that we’re running a brand new academy for design and user research. This will run for 12 weeks alongside our usual software engineering academy.
Sharing control: design principles for local government log-ins
How can we improve the experience of using local government services? Why not begin at the beginning: signing in. Authentication remains a pain point for millions of people when they try to use a digital service. But we can solve much of this with a simple change in mindset – accepting that it’s fine for someone to do something on someone else’s behalf.
Transforming the digital delivery process in healthcare
In order to transform digital delivery in healthcare and achieve better patient outcomes, we need to learn the lessons from the COVID-19 response and the ongoing digital transformation occurring within trusts.
In digital projects, only the fastest survive
Learn about how user-centred design, hypothesis-driven development and fast feedback cycles can be used to enable digital projects to be delivered quickly and respond to failure without breaking stride.
Developers joining user research: an interview
An interview with Elena, a software engineer at Made Tech who loves to join in with user research.
