We’ve supported numerous clients with the launch of their version of Made Tech Repairs, our off-the-shelf self-service repairs reporting service for social housing providers.
A big part of the launch is getting the comms plan right, so we have created a document with examples of the content that could be shared with stakeholders across the business.
The comms plan is designed for any social housing provider, local authorities and housing associations, to help in the lead-up and launch of their platform, regardless of whether they chose Made Tech Repairs or another provider.
A communication plan for the launch of your platform is essential to guarantee that your residents and key stakeholders are aware of the new platform and its features. You can use these comms to help drive people to the platform, walk them through the features and help them make more informed choices about the best way to report housing repair issues.
In this communication plan, you will find guidance on the best practices and example communications for each channel across:
- Text
- Website
- Video
With examples of how to engage:
- Residents
- Community leaders
- Councillors
- Senior stakeholders
- Digitally-isolated residents
Fill out the form below to get access to the communications plan.
About the Author
Kelly Newcomb
Housing Product Specialist at Made Tech
Kelly has been working in the Tech For Good sector for over a decade because she loves working on products that improve people's lives. Currently Kelly works in our Housing products team, creating innovative tech solutions for social housing providers.
