About this event
We’ve developed an online housing repairs product that’s quicker and easier for residents to use – and more accurate and cost-effective for you.
Watch our showcase to see how Housing Repairs:
- takes users less than 4 minutes for residents to report an issue with our accurate repairs reporting
- lets users choose a repair appointment slot at a time that works for them
- integrates with your systems for a seamless end-to-end repairs service
- reduces the need for follow-up calls by automating notifications of repair bookings to confirm date and time
Watch a preview from this session
Speakers
David Eaton
Client Partner at Made Tech
David is a fierce advocate of using digital technology to improve the working lives of UK civil servants in local government, as well as the lives of the communities they serve.
Fraser Trickett
Client Partner at Made Tech
Fraser has 20 years experience in local government. He has worked across numerous services throughout his career, including all aspects of housing, ranging from homelessness, voids, tenancy sign up and management, and repairs.
