Energy, utilities and the environment

Helping you leverage data and technology in the right way for people and the environment.

A worker in a high-visibility jacket and hard hat uses a tablet while inspecting a machine in a factory or industrial setting.

Facing increasing scrutiny, stricter regulations and the need for modernisation? It’s time for energy, water and environmental services to shake up the way they’ve always done things. We’re on hand to help you do away with the traditional project-based model and embrace a fresh outcome-focused approach.

The future of the utilities sector lies in its ability to adapt. Creating change starts with the right foundation. With us by your side we’ll audit your data capabilities, implement fast feedback mechanisms and bridge the gap between insights and action. Together we’ll make the best use of data and technology for both people and the planet.

Made to work for you

Behavioural change starts with data

Data is everywhere, but insights take a bit more to be uncovered. Whether it’s customer feedback or real-time energy usage, there’s so much potential to uncover valuable insights. With real-time analytics you can optimise your network management, maintenance and improve customer service. Backed by a custom data governance model and the right infrastructure you’ll drive meaningful, positive change in how people think and act.

Achieve results faster with outcome-based methods

Shifting from long-term projects to agile, outcome-focused approaches means every step delivers value. By prioritising outcomes over outputs, you’ll achieve tangible improvements such as reduced wastage or enhanced service reliability. All while staying flexible to adapt to new challenges. Continuous improvement ensures lasting impact and keeps organisations ahead of the curve.

Modernise systems for greater resilience

Outdated systems can hold organisations back. Modernising infrastructure creates a foundation for reliable, sustainable operations. By blending new technology with existing systems, you’ll reduce risks, increase efficiency and future-proof your services.

Empower teams with the right tools

Providing field workers with real-time access to data and tools boosts productivity and reduces delays. Whether it’s faster issue resolution or safer working conditions – well-equipped teams deliver better results.

Enhance customer satisfaction and tackle financial challenges

Proactive support and personalised services improve the customer experience and reduce instances of unpaid bills. By using data to identify and help vulnerable customers, you can protect revenue while building trust and loyalty.

Drive innovation across your organisation

A culture of continuous improvement encourages collaboration and innovation. By embracing modern practices, your teams can work more effectively. And you can deliver smarter solutions to complex challenges while maintaining a competitive edge.

Your questions, answered

Absolutely. Regulatory constraints often lead to a cautious approach. We’ll introduce more flexibility into your operations. There’s a growing demand for efficiency, sustainability and customer-focused services. We can guide you towards responsive, tech-driven solutions.

Addressing these challenges requires more than incremental improvements. It calls for large-scale transformation driven by technology. With modern solutions you can tackle issues head-on. You’ll not only improve outcomes but also meet the growing expectations of customers and regulators.

Utilities face challenges strikingly similar to those in government sectors. Both involve large, highly regulated and complex organisations that traditionally operate at a slow pace. The digital transformation achieved in government provides a roadmap for the changes utilities need to embrace.

Here’s why you should work with us

We’re driven by a mission to use technology to create better services for citizens. Our commitment to positive outcomes is reflected in everything we do. From embedding planet-centered design to development principles into our work. Here’s why we’re uniquely positioned to help you:

  • We’re used to complex, regulated domains
    We specialise in delivering solutions in highly regulated environments. We’re used to navigating the complexities of multiple stakeholders. We regularly manage expectations of everyone from operational teams to ministerial decision-makers.
  • Legacy modernisation
    Legacy modernisation is our bread and butter. Our expertise extends to modernising processes, infrastructure and technology. We can help you transition to future-ready solutions while maintaining your operational day-to-day.
  • Empowering you for the long-term
    We focus on pragmatic client enablement. We’ll prepare your teams with the skills needed to maintain a competitive edge. In the energy and utilities sector, we can help you build the digital expertise needed to thrive.

Read more about energy, utilities and the environment at Made Tech

Stay up to date with the latest blogs, news and events from our experts.

Blog

Behavioural change starts with data

From digital twins in the water sector to real-time feedback from smart meters, it’s not just about collecting data. Find out how data can help encourage smarter, more sustainable behaviours.

Blog

Why outcome-focused models matter in the utilities sector

Utilities must embrace an outcome-focused model that prioritises continuous improvement, deeper expertise, and long-term value. The question is: are they ready to make the leap?

Case Study

Bringing costs into focus: data-driven insights at the Met Office

Working with the Met Office to achieve better cost visibility and decision-making with a new data platform.

Event

How AI transformation can help improve weather predictions

Hear our talk at the Think Data for Government event in September 2024, where we talked about how we’re working with the Met Office to use AI to maximise their user’s feedback.

Let’s design the future

We don’t just deliver technology – we deliver meaningful, sustainable change. You can find us on all the usual frameworks, but we’re always happy for a commitment-free chat too.

Whatever the project, get in touch today and let’s discuss how we can support you to build a future that works for your business, users and the environment.

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Speak with an expert

Speak with our team to find out more and tailor a solution to your needs.