Damp and Mould

Give tenants an easy way to report damp and mould issues and let AI streamline your triaging process by flagging potentially urgent cases for manual assessment.

Transforming repairs at…

Ministry of Housing, Communities & Local Government
London Borough of Camden
London Borough of Barking & Dagenham
London Borough of Hackney
Newark & Sherwood District Council
London Borough of Redbridge
City of Lincoln Council
BD Group

Assess and prioritise

AI-assisted prioritisation

With AI-assisted computer vision techniques, larger areas of damp and mould can be flagged as an emergency prompting your team to review the case manually. That way you can guarantee that the most severe cases are reviewed first.

Reporting and scheduling

Simple reporting, available 24/7

Offer an easy way for your tenants to report damp and mould issues and book appointments. Collect photos, videos and all the details you need to properly assess each case.

Inspect and track

On-site inspection tools

Access case records to track the growth of the issue, record findings and upload photos and videos to help monitor the severity and effectiveness of treatments on affected areas.

Image showing example automated follow up SMS for damp and mould inspections

Monitor and review

Automated monitoring

Our system automatically schedules a follow-up message with tenants to check on the status of the problem after a home visit or solution. If the problem persists residents can book a follow-up appointment through a link.

Share data between platforms

Our Damp and Mould module is designed to work alongside your processes and can easily integrate with your current systems to ensure that the data captured by residents and repair agents is stored and accessible between platforms.

We already integrate with…

NEC Integration
Capita Integration
Mears Integration
Talkative Integration
ROCC CORE Integration
MRI Integration
MoreIQ

Get in touch

Speak to one of the team

We can:

  • discuss potential cost and efficiency savings
  • showcase the features that align with your needs and processes
  • explore the ways we can integrate with your current systems
  • share upfront and subscription costs

FAQs

Yes, you can purchase Damp and Mould as a standalone application. It is also included as standard for customers who buy the full version of Repairs.

The standalone version doesn’t need integrations to work. However, we can integrate the module with your HMS or Scheduler to allow data to pass through these systems.

Latest insights

Keep updated with our expert insights

Blog

3 proven strategies for social housing providers to effectively handle Damp and Mould issues

To comply with Awaab’s Law tenants need to have accessible, user-friendly channels to report damp and mould issues to their social housing provider.

Blog

5 strategies to overcome the biggest issues in social housing repairs [Free Download]

Learn more about the strategies used by social housing providers to overcome the biggest challenges in repairs. Download the report now.

News

Made Tech introduces new modules to enhance housing software for social housing providers

Made Tech’s Software Division are excited to announce three new modules designed to make it easier to manage your repairs and maintenance operations.

Event

The dollshouse voids challenge, stock condition surveys and partnerships at Housing 24

Following a very successful Housing 24, here is our summary from the event, including a sneak peak of what’s next for Repairs.

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