Damp and mould
Resolve damp and mould cases faster
Track and monitor damp issues, prioritise vulnerable tenants and stay compliant with Awaab’s Law. Our module ensures efficient case management and resolution to meet regulatory standards.
Transforming repairs at…
Get up and running in just 48 hours
Offer a better way for tenants to report damp and mould issues and streamline your triaging and case management to help you resolve issues more efficiently.
Reporting and scheduling
Simple reporting, available 24/7
Offer an easy way for your tenants to report damp and mould issues and book appointments. Residents can report damp and mould concerns 24/7, providing photos, videos, and detailed descriptions to facilitate accurate assessments.
Assess and prioritise
Address priority cases
Reports from vulnerable tenants and urgent cases are automatically flagged to ensure you can address these promptly and maintain compliance with Awaab’s Law.
Inspect and track
On-site inspection tools
Quickly access case details, record findings, and upload photos or videos on-site ensuring effective monitoring and resolution of damp and mould issues. Designed to be convenient and compliant with the Department of Health and Social Care’s guidance.
Monitor and review
Automated monitoring
Our system automatically schedules follow-up messages with tenants to check on the status of the problem after a home visit or solution. If the problem persists residents can book a follow-up appointment through a link to maintain ongoing compliance.
Share data between platforms
Our Damp and Mould module integrates with your existing systems, ensuring data captured by tenants and repair teams is stored and accessible across multiple platforms.
We already integrate with…
Get in touch
Get started in 48 hours
During a discovery, we will:
- find out more about your challenges with managing damp and mould
- showcase the features that align with your needs and processes
- walk you through the set up process
- explore the ways we can integrate with your current systems
FAQs
Yes, you can purchase Damp and Mould as a standalone application. It is also included as standard for customers who buy the full version of Repairs.
The standalone version doesn’t need integrations to work. However, we can integrate the module with your HMS or Scheduler to allow data to pass through these systems.
Latest insights
Keep updated with our expert insights
Blog
How to set up your damp and mould team: A guide for social housing providers
Learn how to create an efficient process to manage damp and mould cases, great for existing repairs teams and newly formed task forces.
Blog
3 proven strategies for social housing providers to effectively handle damp and mould issues
To comply with Awaab’s Law tenants need to have accessible, user-friendly channels to report damp and mould issues to their social housing provider.
Blog
Reduce missed appointment and ‘no access’ costs with tenant-led scheduling
How can we tackle the issue of ‘no access’? Chris looks to other industries and suggests a tenant-focused approach to cut costs.
Case Study
Cutting calls and boosting online housing repair reporting at City of Lincoln Council
How we saved City of Lincoln council £60,000 a year by reducing repairs calls by 28%
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