Made Tech introduces new modules to enhance housing software for social housing providers

Made Tech’s Software Division has spent much of this year travelling the length and breadth of the UK to meet with providers, vendors and regulators to discuss the big issues in social housing repairs and maintenance. 

Following those conversations and research, we’re excited to announce two new modules and an integration-free version of Repairs designed to make it easier than ever to manage your repairs and maintenance operations. Whether you’re dealing with the pressing issue of damp and mould, looking to improve access rates for compliance jobs, or if you’re a smaller provider looking to introduce your first digital repair reporting solution, our new modules are designed to offer an easier way to manage repairs ahead of the heightened seasonal demand.

All of these modules are included in the price of Repairs.

What’s New?

1. Damp and mould reporting: Mitigate the risk of unaddressed damp and mould issues with a solution that enables 24/7 reporting, streamlines triage, and your ability to take swift, effective action.
2. Inspection scheduling tool: Streamline the scheduling of property inspections, making the process more convenient for both landlords and residents.
3. Integration-free repairs reporting: A simplified repairs management system for smaller housing associations that need a straightforward solution for booking and tracking repairs. No other systems required.

Damp and Mould – Protect your residents, stay compliant

Our Damp and Mould module has been developed in direct response to the feedback of attendees at Housing Digital Live and Housing 24 who were concerned about their ability to comply with Awaab’s Law, which will require providers to address health and safety hazards within a set timeframe when it becomes law. 

Key Features:

• Rapid reporting: Enable your residents to report damp and mould issues easily, with a user-friendly interface that simplifies the process.
• AI-powered triage: AI automatically triages and prioritises reports based on severity, ensuring the most critical cases are addressed first.
• Automated monitoring: Ensure issues don’t reoccur with our automated follow-up tools. Our solution automatically schedules follow-up checks with residents to check if the problem is resolved and hasn’t returned.

Find out more about Made Tech Repairs’ Damp and Mould module.

Inspection scheduling – convenient, compliant, and efficient

Gas safety, stock condition, EICR and fire safety checks are all critical parts of providers’ obligations to maintain safe and healthy homes for their tenants. However, the accepted practice of sending multiple letters to tenants with pre-arranged appointment times is outdated, resulting in missed appointments and frustrated residents. Our Inspection Scheduling module tackles these challenges head-on by offering a more flexible and resident-friendly approach to scheduling and conducting inspections.

Key Features:

• Flexible scheduling: Tenants can book inspection appointments at times that work for them, reducing the risk of missed appointments.
• Automated notifications: Keep both tenants and inspectors informed with automated reminders and updates.
• Access management: Improve the likelihood of gaining entry to properties by ensuring that appointments are booked with resident consent.

Find out more about Made Tech Repairs’ Inspection Scheduling module.

Repairs Integration-free Version – simplifying repairs for small housing associations

Not every social housing provider needs a complex, cumbersome housing and workforce management system. For smaller organisations, the focus is on simplicity and effectiveness. Our Integration-free Version of Repairs is a lightweight, yet powerful tool designed specifically for small housing associations that need a straightforward way to manage repairs.

Key Features:

• User-Friendly Interface: A simple, intuitive platform that makes it easy for residents and staff to log, track, and monitor repair requests.
• Tracking and Reporting: Access useful reports to analyse trends, track repairs and more effectively anticipate and allocate resources.

Find out more about Made Tech Repairs’ Integration-free Version.

What this means for you

The introduction of these three modules could provide a significant enhancement to your housing management capabilities. Whether you’re tackling the urgent issues of damp and mould, streamlining the inspection process, or seeking a simplified repairs solution, these tools are designed to make your job easier and more effective. By incorporating these modules into your existing workflow, you ca