HAZARD CASE MANAGEMENT
Compliant. Transparent. On time.
Manage every Awaab’s Law case – from the moment you become aware to the final fix – without the admin overload.
Phase 2 of Awaab’s Law is coming. Is your housing system ready?
From the moment you ‘become aware’, the countdown begins. Investigate. Report back to tenants. Start works.
But most housing systems weren’t built to manage this timebound process, so
- Reports come from all directions, and are inconsistent
- Updates gets lost in inboxes
- Cases are tracked in spreadsheets
- Audit trails are unreliable
There’s too much at stake to rely on workarounds.
Your tenants expect better. You need a system built for the job.
Real time visibility
See what’s happening – and what needs to happen next
Every open case, who’s responsible, what stage it’s at, and exactly how long you’ve got left. Automatic SLA countdown means nothing falls through the cracks.
Consistent Triage
Simple reporting, for anyone, at any time
Tenants, operatives and contractors can report hazards with photo and video uploads. Standardised triage means every case is logged consistently, no matter who raises it.
AI-powered summaries
Investigation summaries ready in seconds
Our AI transforms operative notes into clear, tenant-friendly summaries – in plain English. What used to take 10 minutes per case now takes seconds.
Audit-Ready
Every action, fully documented
Generate complete, time-stamped case files with one click – including reports, responses, and communications. Ready for RSH, ombudsman, or legal review
Analytics
Spot patterns before they become problems
Which hazard types take longest to resolve? Where do cases stall? Which contractors delay resolution? Data to drive continuous improvement.
Built with social landlords
Designed and built in partnership with real housing teams.
Works with what you’ve got
We integrate with your existing setup to streamline workflows and ensure accurate, consistent records.
